Shipping policy
Shipping Policy
At Accessory Villa, we aim to provide you with the best shopping experience, including reliable and timely delivery of your orders. Please review our shipping policy below:
1. Order Processing
- Order Confirmation: Once your order is placed, you will receive an order confirmation email.
- Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays). During peak seasons or promotions, processing times may be extended.
2. Shipping Methods and Delivery Times
We offer various shipping options to meet your needs. Delivery times are estimates and may vary depending on your location and shipping method selected.
- Standard Delivery: 5-7 business days.
- Express Delivery: 2-3 business days.
- International Delivery: 10-15 business days.
3. Shipping Rates
Shipping rates are calculated at checkout based on the shipping method selected and the destination of your order. Free standard shipping is available on orders Above 500/- & Rs.80 Is applied on orders below 500/-, as specified on our website.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier's website or through the tracking link provided in the email.
5. International Shipping
- Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.
- Delivery Times: International delivery times may vary due to customs processing and other factors beyond our control.
6. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain products may be subject to shipping restrictions due to size, weight, or destination.
7. Delayed or Lost Orders
While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or customs processing for international orders. If your order is significantly delayed or lost, please contact our customer service team for assistance.
8. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. Provide your order number, a description of the issue, and, if possible, photos of the damaged or incorrect item. We will arrange for a replacement or refund as necessary.
9. Contact Us
If you have any questions or concerns about your shipping, please contact our customer service team:
Accessory Villa
Email: accessoryvilla2017@gmail.com
What's App: +91-9176099338